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客服代表面试自我介绍
my english name is julie. i chose julie to be my english namebecause my family name is zhu. i guess i'm not the first julie youhave interviewed, because there are so many julies, hehe. myhometown is wuhan, so i speak hubei dialect in addition to mandarinand some cantonese.
i graduated from guangzhou university two years ago. i had greatperformance in university, two scholarships, two awards ofexcellent student cadre, and one impressive award of fullattendance, which means i never missed a single class thatsemester!
my first job was receptionist and secretary in an electroniccompany, but i left in less than a year simply because i had littlework to do there. at that time i could finish a day's work inseveral hours. i couldn't bear the boredom of having nothing to do,so i quit.
my current job is a very busy one. i work at leshi pharmaceuticalcompany. leshi, as you can see on my resume, specializes in thewholesale of chinese medicine, the annual sales are about 50million rmb. i am one of the eight customer servicerepresentatives. i provide services to about fifty customers,inputting orders, pushing payments, handling complaints and so on.last year i ranked number two of the eight representatives in theannual satisfaction survey. sales reps gave me 4.5 and customersgave me 4.2 out of the full score of 5 for the services iprovided.
i'm interested in ciba for two reasons. the first reason is that ilook forward to joining a big international company. the secondreason is that i feel i meet your requirements. although i've neverworked in fine chemistry companies, the two-year experience in apharmaceutical company has made me a qualified customer servicerepresentative who can meet the high standards. i believe you knowthat the pharmaceutical business usually has very strictrequirements and high standards. in addition, i am sure i can learnhow to use oracle erp in a short time, as i am very familiar withhejia erp, which is quite similar, and i use the english version atmy present job. that's about all.
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